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Records

Medical Records Retrieval for Plaintiff Counsel

Specialized Records Retrieval Services

Our dedicated plaintiff records group works exclusively with counsel specializing in single event, large volume injury, mass tort and class action cases.  We have worked multiple large dockets of pharmaceutical, product defect, asbestos and water contamination cases, among many others.

We understand that the needs of plaintiff counsel are highly specific, so our dedicated client service teams work with every client to their unique order profile, ensuring that their specific needs are met throughout the process.  We perform quarterly reviews on performance metrics, customer satisfaction and preference updates. 

Our approach to the records retrieval process is highly regimented, with closely monitored progress benchmarks, ensuring both timely delivery and predictable costs.  Our clients are kept informed as to each order’s status, according to their specific requirements and needs.  

Our online client portal, exclusively for plaintiff counsel, provides:

  • Individual order tracking
  • Saved case information for new orders
  • Status reports with full case summary
  • Searchable and tabbed Adobe PDF documents (with electronic bates labeling)
  • Disaster recovery /offsite backup of files

To place a records retrieval request, please use our online request form or contact us, at your convenience.