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Claim File Services for Insurance Carriers and TPAs

If you are an existing Axiom Legal Logic client click here to access your repository. 
If you are an existing California-based client click here to access your repository.

Not yet a client? Call our Claim File Services express line directly at 833-870-0709 or click here to contact us via email.  

Lexitas fulfills copy requests for claims departments nationwide – at no cost to the insurance company.

Our Claim File Services offer insurance companies a prompt and effective solution to manage the constant influx of requests for copies of claim files. As an outsourced records custodian, Lexitas provides onsite or remote professionals to serve as your dedicated record retrieval team. We take on the role of fulfilling requests for copies of claim files on your behalf. We help your department go further, faster so you can focus on the more important task of processing and closing claims ASAP.


How Does It Work?

We integrate with your systems, comply with your policies, and analyze your needs to fully meet your requirements with speed and accuracy. Our team of experienced records retrieval specialist use consistent methods to handle requests, following strict data security protocol and HIPAA-compliant guidelines. For your convenience, we provide visibility into our workflow by tracking all requests in a secure, centralized, online system. You can log in at any time to create reports and view live updates.


What Are the Benefits?

We cover cost associated with fulfilling requests for copies of claim files on behalf of insurance carriers, including staff, equipment, and supplies. Claim File Services can be provided remotely or at your location. Our representatives are knowledgeable and self-sufficient. On average, we process 5,000 parts per month and securely store more than 2.5 million documents.

We offer comprehensive services, including:
  • File preparation and reproduction
  • Handling third-party requests for information
  • Processing subpoenas and medical authorizations
  • Electronic submission of claims files to requestors
  • No-fault file/PIP duplication
  • Internal request history and file management
  • Scanning documents onto CD
  • Workers’ Compensation compliance, including IMR/QME/AME/9785 requests
  • Arbitration and subrogation support
It’s easy to get started! We quickly adapt to your unique processes, ensuring a seamless transition that feels effortless.
 
claim file service
 
Free up your workforce, reduce overhead expenses and increase productivity
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