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5 things you should know about ordering medical records

August 27, 2020

Record Retrieval

Top 5 things you should know about ordering medical records

Request electronic processing only

Did you know you can pause hard copies of records? With firms working remotely and no one present to accept records, you can switch to electronic records only and request paper copies on an as needed basis.

Order records as soon as possible

It is critical now more than ever to get record orders to Lexitas as soon as possible. Custodian’s are working remotely and are often behind on requests, so we recommend building in extra time for your case deadlines. Even urgent requests like 10-day subpoenas are delayed right now due to custodian turnaround time.

E-notary solution

Lexitas has access to certified e-notaries allowing us to generate online notary sessions with custodians. When custodians allow, we can continue to certify your documents even when a custodian is working remotely or across the country.

Email Service

Several courts have changed their rules regarding delivery of subpoena notices, allowing for emailed notices.  To speed up the notice period, please provide email addresses with the list of counsel in each order.

Outsource your records requests

If your workflow has increased due to furloughs – consider outsourcing your records requests. Lexitas can take the work of records off your plate and provide you with a dedicated account manager to handle all of the details for you.

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