Claim File Services
Claim File Services for Insurance Carriers
Lexitas fulfills copy requests for claims departments nationwide – at no cost to the insurance company.Our Claim File Services group offers insurance companies a prompt and effective solution to manage the constant influx of requests for copies of claim files. As an outsourced records custodian, Lexitas provides onsite or remote professionals to serve as your dedicated release of information provider. We take on the role of fulfilling requests for copies of claim files on your behalf. We help your department go further, faster so you can focus on the more important tasks.
Not yet a client?Call our Claim File Services express line directly at 833-870-0709 or click below to contact us via email.
We quickly adapt to your unique processes, ensuring a seamless transition that feels effortless.
Quick StartGet setup in as soon as two weeks
Seamless HandoffVirtual or in-person comprehensive walkthrough, whichever you prefer
Total TransparencyLogin to see live updates and notes, as well as customizable reports
RelaxSit back and enjoy a new level of productivity
How does it work?We integrate with your systems, comply with your policies, and analyze your needs to fully meet your requirements with speed and accuracy. Our team of experienced records retrieval specialist use consistent methods to handle requests, following strict data security protocol and HIPAA-compliant guidelines. For your convenience, we provide visibility into our workflow by tracking all requests in a secure, centralized, online system. You can log in at any time to create reports and view live updates.
What are the benefits?We cover cost associated with fulfilling requests for copies of claim files on behalf of insurance carriers, including staff, equipment, and supplies. Claim File Services can be provided remotely or at your location. Our representatives are knowledgeable and self-sufficient. On average, we process 5,000 parts per month and securely store more than 2.5 million documents.
Electronic submission of claims files to requestors
File preparation and reproduction
No-fault file/PIP duplication
Processing subpoenas and medical authorizations
Internal request history and file management
Scanning documents onto CD
Arbitration and subrogation support
Handling third-party requests for information
Workers’ Compensation compliance, including IMR/QME/AME/9785 requests