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Record Retrieval for Workers’ Compensation Cases

We get records quickly so you can close claims faster

Lexitas provides reliable and cost effective record retrieval services for medical records obtained by subpoena or authorization, as well as on-site managed services.

Our specialized workers compensation record retrieval group works exclusively with insurers, third party administrators and employers. We have existing and long standing direct bill agreements with dozens of large insurance companies around the country.

We possess and maintain a deep knowledge of both Federal and state laws regarding the records retrieval process. The confidentiality of client files and records are closely safeguarded in full compliance with HIPAA and all DWC rules and regulations.

Our approach to the record retrieval process is highly regimented, with closely monitored progress benchmarks, ensuring both timely delivery and predictable costs. Our clients are kept informed as to each order’s status, according to their specific requirements and needs. We offer customized billing, client/matter activity and spending reporting.  We perform quarterly reviews on performance metrics, customer satisfaction and preference updates.
  • Obtain records by subpoena or authorization
  • Searchable records posted to secure, encrypted website
  • Indexing and summarization of medical records
  • Document production and archival
  • Dedicated on-site support
    • Incoming subpoenas
    • Independent Medical Review processing
    • Claim file duplication
  • Applicant Copy Bill Review service
  • Reporting, electronic billing, and claim system integrations
claim file services

Claim File Services for Insurance Carriers and TPAs

Our Claim File Services offer insurance companies a prompt and effective solution to manage the constant influx of requests for copies of claim files. As an outsourced records custodian, Lexitas provides onsite or remote professionals to serve as your dedicated record retrieval team.