Workers’ Comp Record Retrieval
We get records quickly so you can close claims faster
Lexitas provides reliable and cost effective record retrieval services for medical records obtained by subpoena or authorization, as well as on-site managed services.We possess and maintain a deep knowledge of both Federal and state laws regarding the records retrieval process. The confidentiality of client files and records are closely safeguarded in full compliance with HIPAA and all DWC rules and regulations.
Our approach to the record retrieval process is highly regimented, with closely monitored progress benchmarks, ensuring both timely delivery and predictable costs. Our clients are kept informed as to each order’s status, according to their specific requirements and needs. We offer customized billing, client/matter activity and spending reporting. We perform quarterly reviews on performance metrics, customer satisfaction and preference updates.
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Reliable and secure
As one of the nation’s largest legal service providers, Lexitas understands the importance of HIPAA compliance. All employees at Lexitas maintain current HIPAA certifications - from our CEO to our production specialists.To ensure quality, Lexitas has four points of quality control once PHI is received. We verify that each page of the record is not only within the scope of what was requested, but also verify that no inadvertent PHI is included accidentally. This involves checking each page to verify subject information, date range, etc. Records are cross-checked two times in physical form and two times in electronic form.
At Lexitas, we also customize our record retrieval services by practice area and type of case to ensure you have expert, knowledgeable staff working on each request. Working with us for Defense? Your records are handled by a specified Defense specialist team ensuring the right admissibility and all standards protecting PHI through subpoena or authorization obtainment are followed to the letter of the law.
What sets us apart?
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Each client is assigned to a dedicated Account Manager who is the single point of contact and oversees all requests and production
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Access records via our portal - records are stored for years and easily accessible
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Fee transparency
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We are one of the largest record retrieval companies in the US and can provide records in all states