Record Retrieval

Timely and accurate records at the speed you need.

Order Records

30-45 Day

Average Turnaround Time

98%

Record Completion Rate

Provider Relationships

We don’t give up until you get the records you need

Successful claim and case outcomes rely on timely and accurate retrieval of records. Lexitas has extensive provider relationships, dedicated hands-on professionals, and secure client portals so you get the records you need fast. Our medical record retrieval services are customized by practice area and type of case, providing expert, specialized training for staff working on each request.

Record Retrieval Services & Technologies

Defense Records

Workers' Compensation

Plaintiff Records

Concierge Records

Claim File Services

Record Insights™

What sets us apart?

Service Excellence: A dedicated and highly-experienced account manager is assigned to each client to provide quick answers to questions and ensure success.

Detailed Status Reports: Lexitas provides transparency to turnaround times and cost savings through bi-monthly status reports.

Customization: From production to fee approvals, Lexitas can customize preferences on any level to meet your needs.

National Footprint: Lexitas has over 40 locations throughout the United States, including 6 dedicated Record Retrieval locations with 300+ employees.

Law and Trend Review: We go that extra step to keep our clients current on the changing discovery laws of each state and emerging trends.

Types of records we retrieve:

Medical Records
Billing Records
Radiology
Pathology
Pharmacy Records
Employment or School Records

HIPAA compliant medical record retrieval
3.5M Provider and Custodian relationships
A dedicated and highly-experienced account manager assigned to each client

Custom medical record retrieval solution saves firm $250,000

When a firm acquired a large docket, it relied on Lexitas to prevent a costly bottleneck in case handling. Lexitas pinpointed the potential logjam and designed a custom solution to speed medical record retrieval and data entry.

Read Case Study

Over the years, we have used several court reporting and record retrieval services on behalf of our clients. Out of all the reporting and record retrieval services we have used, the satisfaction we have with the staff at Lexitas is unsurpassed by the others. We have come to rely on them for their professionalism, experience and continued investment in quality service. We are proud of our affiliation with Lexitas and would recommend them to any business.

Beth KisseeParalegal

Germer, Beaman & Brown, PLLCAustin, TX

Related resources for record retrieval

Understanding HIPAA Compliance For Law Firms

In this whitepaper we explore HIPAA, how it applies to law firms, best practices law firms can act on to protect themselves from violations and penalties.

Custom Medical Record Retrieval Solution Saves Firm $250,000

Lexitas designed a custom solution to speed medical record retrieval and data entry, saving the firm over $250,000.

How Personal Injury Firms are Pivoting to Weather the New Normal

Fast-growing personal injury firms face unique challenges during the COVID pandemic.

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